See our commonly asked questions below. Don’t see your question?
Contact our sales team, and we’ll be happy to help.
Absolutely yes! You can assign an unlimited number of tasks and set the priority of each task.
We’ve three offices in India along with the USA presence.
Our standard business hours are 10AM to 8PM IST, Monday through Friday. Moreover we can adjust our hours as per the need of the project.
Our team consist of 400+ experienced designers, developers, project managers and QAs.
Skype, Slack, Emails, Phones - we’re pretty much open to any communication channel that you prefer.
Yes, we do have phone support to assist you with any inquiries or questions.
Yes we can. You just have to provide access to our team to get started.
You can talk to your assigned project manager for all your questions and concerns.
Subscribe to one of our plans and our onboarding team will get in touch.
Currently, we’re serving more than 100+ Agencies, worldwide.
Yes, you can. We do one-off projects as well.
Yes, based on the plans you select, we provide a free trial to check our services.
Book a discovery call with us and we’d more than happy to answer all of your questions.
A senior member of operations team will be appointed for any escalations - we aim for your utmost satisfaction with the work we deliver.
We offer three flexible development plans to choose from. Each plan has predefined prepaid development hours every month for you to utilize.
Expect an email from our onboarding team, introducing assigned project manager to you and other onboarding details. You’ll be introduced to your complete team within next 24 hours.
We’ll raise an invoice every month and you can pay using credit cards or PayPal.
You can upgrade or downgrade any time. Upgrades are prorated until your next billing date, maintaining the original renewal schedule. For downgrades credit the difference towards your next bill, without refunds.
No, unused hours can not be carried forward.
No minimum contract duration. Upgrade or cancel anytime.
Yes, you can cancel anytime before your next billing cycle. There is no lock-in period or hidden fees.
Unfortunately we don’t have a refund policy. We understand that your needs can change from time to time, and this is why we make it possible for you to cancel at any time.
Yes, we ensure full data and client confidentiality by signing NDAs.
You will have all the rights of the source code developed by us.
Unless you request and approve, we don’t reach out to your clients.
If needed, we use your agency alias email.
Yes, your clients can make direct requests to our support team.
Yes, we can always provide you with an hourly estimates that you can base to prepare your quotes.
Yes, we can help.
We are quick - expect a response within 24 hours. Once a task is assigned, we will review it and your project manager will provide you with a timeline based on the complexity.
Sure, we do.
Assign tasks using the project management tool and you will receive daily status updates from your assigned project manager.
It’s difficult to provide the exact timeline without knowing the website requirement. Please share the exact requirement and we will let you know the timeline.
We handle a wide range of tasks such as new website or ecommerce store development, customization, debugging, plugin updates, configuration, and integration with third-party platforms.
We manage multiple clients and tasks efficiently using project management tool. We will help you can create tasks for different clients, set priorities, and you will receive daily updates from us.
Small updates like textual or image changes are done directly on the live website. Major tasks like new theme integration/updates or migrations, are worked on staging server and are pushed live once you approve.
Upgrade your plans based on your needs. Our team will help you to choose the right plan for you.
As many as you can send and your current plan can absorb.
Yes. Whatever the plan you choose, we assign one dedicated project manager to you.
Every task/project that we deliver passes through a detailed quality check ensuring bug-free delivery.
Our flexible plans can easily incorporate any number of changes you ask for.
We do not have any limitation regarding project size. We are here to serve your needs, whether you have small tasks or full project.
Once you sign-up we will allocate dedicated project manager and team within 24 hours and you can start assign project and tasks.
To simplify the process, we assign a dedicated project manager to act as the liaison between you and your team.
Yes, you assign and we will look into it.
Scale your development operations by leveraging our expertise, innovation, and precision. Book a call with one of our team members today to discover more.
Submit your details - we promise confidentiality of your data.
A team member will reach out to you for a brief discovery call.
Your team is ready to seamlessly integrate and support your projects.
Locations
USA
6303 Owensmouth Ave 10th floor, Woodland Hills CA 91367
India
9th Floor, Solitaire Connect,
SG Highway, Ahmedabad GJ 380015
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